Light weather protection. Stretch. Storage. Comfort. The Paltz’s performance and versatility delivers freedom. The Fortius™ 1.0 double-weave softshell sheds wind, resists water, breathes, and stretches for comfort on the move. The fit is relaxed, but defined, and secures with integrated adjustable waist belt. Articulated legs add freedom of movement. Offset cargo pockets give you storage with comfortable carry, and adjustable bungees at the cuff let you customize the length.
PLEASE NOTE: This item is a "Release Product" and FINAL SALE. Once submitted, Release Product orders are not eligible for cancellation, modification, return or exchange under any circumstances. In-store pickup is not available for online orders of this product. This product is exempt from all discount codes. All online orders will incur shipping charges.
In the event of a ‘Release Product’ order returning back to sender due to an incomplete, invalid address or refused upon delivery, the customer will be contacted immediately and a postage fee will be applied for the cost of re-shipping, no Exceptions. If the customer cannot be contacted or chooses not to pay the required re-shipping postage, HAVEN reserves the right to consider the order abandoned and a 25% restocking fee will be applied towards the Store Credit issued.
All orders are shipped with FedEx services. For FedEx shipments, FedEx will be handling your parcel from door-to-door. If FedEx is unavailable to deliver to a location, orders will ship with Canada Post where your parcel will be handed over to your local shipping carrier for final delivery once it clears customs.
For more information, please see our Shipping and Handling Rates or our Shipping Policies.
HAVEN will not accept any returned merchandise without prior written communication and valid return authorization number. All items that may be authorised to be returned to HAVEN must be in 'brand new, unworn condition' and can be done so with proof of purchase within 7 days of delivery as indicated by the customers provided tracking number or within 7 days for in store purchases. An instore credit will be provided, no refunds whatsoever. All sale items and discounted merchandise are final sale, no exceptions.
All orders for “Release Product” are final sale. No modifications, cancellations, returns or exchanges will be accepted under any circumstances once an order is submitted. Any product falling within this policy will be indicated on the individual product page.
RETURNS AND EXCHANGES
Returns or exchanges must be completed within 7 days for all in-store purchases. For online orders, a return or exchange must be requested within 7 days of delivery as indicated by the customer’s provided tracking number, or within 7 days of being contacted for an In-Store Pickup. HAVEN will not accept any returns sent by post without prior written communication and valid Return Authorization. To request a Return Authorization, please contact us at 1.604.696.6896 or email email@example.com.
We ask that all returns be in unworn condition with attached tags and original packaging. Upon inspection and approval, exchange or store credit will be provided for the value of the returned item(s). No refunds. All purchases of “Release Product,” sale and discounted items, including any items discounted by the use of a promotional code, are final sale and not eligible for return or exchange. All charges incurred as the result of a return or exchange (i.e. shipping, duties and taxes) are the customer’s responsibility. Please note that we are unable to facilitate exchanges for returns sent by post or place any items on hold for an exchange. However, once your return is received, you will be notified of your store credit and you may place a substitute order through our webstore at that time. Additional shipping charges may apply to the substitute order.
HAVEN does not assume any responsibility for the loss or damage of returned goods while they are in transit from the customer. It is the customer’s responsibility to ensure that the return item(s) are packaged and delivered intact, unworn and in original purchased condition, and we strongly recommend using an appropriate carrier with a tracking system. If any matters of liability arise, they will be dealt with and settled between the customer and the return shipping company directly.